Directory

Hemant Kher

Associate Professor of Operations Management

Department: Business Administration
Campus Address: 206 Alfred Lerner Hall
Newark, DE 19716
Phone:
Email: kher@udel.edu

Biography

Hemant V. Kher is an associate professor of operations management in the Department of Business Administration at the University of Delaware.  He has a Ph.D. in Production & Operations Management from the University of South Carolina, a Masters in Industrial Administration from Lynchburg College, and a BSc in Physics from Bombay University.  Before pursuing graduate studies, he worked in the Quality Control and Production Planning departments at Amforge Industries in India.  He has consulted with small and multi-national firms on operations issues.  He has published his research in Decision Sciences, European Journal of Operational Research, Interfaces, International Journal of Production Research, Journal of Operations Management and other journals.

Education

  • B.Sc - Physics, Bombay University, 1984
  • M.Ad - Industrial Administration, Lynchburg College, VA, 1989
  • Ph.D - Production & Operations Management, University of South Carolina, SC, 1994
  • Curriculum Vitae

Publications

  • Beldona, S., and Kher, H. V. (forthcoming). The Impact of Customer Sacrifice and Attachment Styles on Perceived Hospitality. Cornell Hospitality Quarterly.  (Note: authors listed alphabetically; both contributed equally to the paper).
  • Beldona, S., Miller, B. L., Francis, T., and Kher, H. V. (forthcoming).  Commoditization in the US Lodging Industry: Industry and Customer Perspectives. Cornell Hospitality Quarterly.
  • Kher, H. V., and Serva, M. A. (2014).  Changing the Way we Study Change: Advocating Longitudinal Research in MIS.  The DATA BASE for Advances in Information Systems, Vol. 45, No. 2, pp. 45-60.
  • Hancock, G. R., Mao, X, and Kher, H. V. (2013).  On Latent Growth Models for Composites and their Constituents.  Multivariate Behavioral Research, Vol. 48, pp. 619-638.
  • Kher, H. V., Downey, J. P., and Monk, E. (2013).  A Longitudinal Examination of Computer Self-Efficacy Changes during Training.  Computers in Human Behavior, Vol. 29, pp. 1816-1824.
  • Serva, M. A., Kher, H. V., and Jean-Philippe Laurenceau (2011). Using Latent Growth Modeling to Understand Longitudinal Effects in MIS Theory: A Primer, Communications of the Association for Information Systems, Vol. 28, No. 1, 213-232.
  • Jensen, J. B. and Kher, H. V. (2009). Understanding the Impact of Process Variability: A Tool to Build Student Intuition. Decision Sciences Journal of Innovative Education, Vol. 7, No. 2, 423-428.
  • Davis, D. J., Kher, H. V., and Wagner, B. J. (2009). Influence of Workload Imbalances on the Need for Worker Flexibility. Computers & Industrial Engineering Journal, Vol. 57, No. 1, 319-329.
  • Zamiska, J. R., Jaber, M. Y., and Kher, H. V. (2007). Worker deployment in dual resource constrained systems with a task-type factor. European Journal of Operational Research, Vol. 177, 1507-1519.
  • Jaber, M. Y., and Kher, H. V. (2004). Variant versus invariant time to total forgetting: Revisiting the learn-forget-curve model. Computers and Industrial Engineering, Vol. 46, No. 4, 697-605.
  • Gehrlein, W. V., and Kher, H. V. (2004). Decision rules: Awards versus elections. INTERFACES, Vol. 34, No. 3, 226-234.
  • Kher, H. V., and Fredendall, L. (2004). Comparing variance reduction to managing system variance in job shops. Computers & Industrial Engineering, Volume 46, No. 1, 101-120.
  • Jaber, M. Y., Kher, H. V., and Davis, D. J. (2003). Countering forgetting through training and deployment. Special issue, International Journal of Production Economics, Vol. 85, No. 1, 33-46.
  • Wagner, B. J., Davis, D. J., and Kher, H. V. (2002). The production of several items on a single facility with linearly changing demand rates. Decision Sciences, Vol. 33, No. 3, 317-346.
  • Kher, H. V., and Jensen, J. B. (2002). Shop performance implications of using cells, partial cells and remainder cells. Decision Sciences, Vol. 33, No. 2, 161-190 (this paper won the Stanley T. Hardy Award for the Best Paper in Operations Management for 2002).
  • Jaber, M. Y., and Kher, H. V. (2002). The dual-phase learning and forgetting model. International Journal of Production Economics, Vol. 76, No. 3, 229-242.
  • Kher, H. V., and Fry, T. D. (2001). Labor flexibility and assignment policies in a job shop having incommensurable objectives. International Journal of Production Research, Vol. 39, No. 11, 2295-2311.
  • Kher, H. V. (2000). Examination of flexibility acquisition policies in dual resource constrained job shops with simultaneous worker learning and forgetting effects. Journal of Operational Research Society, Vol. 51, No. 5, 592-601.
  • Kher, H. V. (2000). Examination of worker assignment and dispatching rules for managing vital customer priorities in dual resource constrained job shop environments. Computers & Operations Research, Vol. 27, No. 6, 525-537.
  • Kher, H. V., Malhotra, M. K., and Steele, D. C. (2000). The effect of push and pull lot splitting approaches on lot traceability and material handling costs in stochastic flow shop environments. International Journal of Production Research, Vol. 38, No. 1, 141-160.
  • McMurtrey, M. E., Grover, V., Teng, J. T. C., and Kher, H. V. (2000). Current Utilization of CASE technology: Lessons from the field. Industrial Management & Data Systems, Vol. 100, No. 1&2, 22-30.
  • Kher, H. V., Malhotra, M. K., Philipoom, P. R., and Fry, T. D. (1999). Modeling simultaneous worker learning and forgetting in dual resource constrained systems. European Journal of Operational Research, Vol. 115, No. 1, 158-172.
  • Malhotra, M. K., and Kher, H. V. (1996). Institutional productivity in production and operations management. Journal of Operations Management, Vol. 14, No. 1, 55-77.
  • Fry, T. D., Kher, H. V., and Malhotra, M. K. (1995). Managing worker flexibility and attrition in dual resource constrained job shops. International Journal of Production Research, Vol. 33, No. 8, 2163-2179.
  • Kher, H. V., and Malhotra, M. K. (1994). Acquiring and operationalizing worker flexibility in dual resource constrained job shops with worker transfer delays and learning losses. OMEGA, Vol. 22, No. 5, 521-533.
  • Malhotra, M. K., and Kher, H. V. (1994). An evaluation of worker assignment policies in dual resource constrained job shops with heterogeneous resources and worker transfer delays. International Journal of Production Research, Vol. 32, No. 5, 1087-1103.
  • Malhotra, M. K., Fry, T. D., Kher, H. V., and Donohue, J. M. (1993). The impact of learning and labor attrition on worker flexibility in dual resource constrained job shops. Decision Sciences, Vol. 24, No. 3, 641-662.

 

 

Awards & Honors

  • Outstanding Scholarship Award, Department of Business Administration, UD, 2014
  • Research collaboration agreement between University of Delaware and AstraZeneca, Titled:  “Formulation Capacity Modeling.” (2013)
  • Research collaboration agreement between University of Delaware and JP Morgan Chase.  Topic:  “Using Metrics for Continuous Improvement in Application Delivery Processes”. (2012)
  • MBA Teaching Award (2007)
  • Stanley T Hardy award for Best Paper in Operations Management (2003)
  • University of Delaware Summer Research Grant (Summers 2000-03, 2005-07)
  • Best theoretical paper in the POM track at the NEDSI conference (2000)

Teaching

  • BUAD820 (Data analysis and Quality Management)
  • BUAD449 (Process Analysis)
  • BUAD447 (Process Improvement / Six Sigma)

The Lerner College is home to a state-of-the-art financial trading facility, the $1.5 million student-led Blue Hen Investment Club, a student-managed restaurant and hotel, a high-technology development center of a global bank and a start-up experience for students with new business ideas.

Lerner College faculty - like Meryl Gardner, whose research on foods and moods was recently published in the Journal of Consumer Psychology - are thought leaders who command attention from influential business audiences, economists and policy makers.

All Lerner College departments offer discovery learning experiences and emphasize data-based analytics to enrich the student experience. Here, students at Vita Nova, our award-winning restaurant run through HRIM, joined professional chefs and winemakers in hosting a 2014 Mid-Atlantic Wine and Food Festival event.

The Institute for Financial Services Analytics is a collaboration between the Lerner College, UD's College of Engineering and JPMorgan Chase, and hosts events for academics and the business community designed to address consumer analytics and industry applications.

Undergraduate scholarships, made possible through the generosity of alumni and friends, enable us to support promising scholars. Here, Delaware Gov. Jack Markell and his mother, Leni Markell, join recipients of the William Markell Scholarship (center), which benefits students in Accounting and MIS.

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