Bill Sullivan, CHTP joined the department of HRIM as an adjunct instructor in 1990. In 2004 Bill was hired by Shaner Hotel Group as the Managing Director of the Courtyard Newark at the University of Delaware. The HRIM Lodging Module is integrated into the hotel’s operation to provide students with hands on hotel operations and sales experience. Bill is responsible for the Practicum portion of the Lodging Module, in addition to managing the hotel. The Courtyard Newark is a fully operational Marriott franchise hotel and has enjoyed financial and operational success since opening in November 2004.
Bill has taught courses in hospitality technology, hotel management, and financial management course. Bill recognized in 2003 by the Hospitality Financial and Technology Professionals, HFTP his expertise in hospitality systems design and operations. He is a 1974 graduate of the University of Delaware, with a B.S. in Business Administration/Operations Management.
Bill recently retired from the DuPont Company in Wilmington, Delaware after 31 years of service, and has spent considerable portions of his career in DuPont's hospitality and real estate operations. Bill was the Director of Hospitality for DuPont Hospitality, with management responsibility for the Hotel du Pont, the DuPont County Club and the Playhouse Theater.
Bill is extremely active in the hospitality industry as member of the Hospitality Financial and Technology Professionals and is a Certified Hospitality Technology Professional (CHTP). Bill has been active in that groups annual industry technology show, HITEC since 1990, and has served on the HITEC Advisory Board since that time. That Board is responsible for the educational content of the show. Bill has also been a speaker at that conference in 1990, 1991, 1993, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006 and 2007. Bill has also presented to the AH&LA Convention, the HFTP Controllers Conference, the HFTP Annual Convention, the State of Pennsylvania Tourism Board, the State of Ohio Restaurant Association, the Preferred Hotels Annual Membership Meeting, the State of Delaware Hotel Motel Association, and several other industry trade shows.
Bill is on the Board the Delaware Hotel & Lodging Association, and is current Chairman of the Board of the Delaware Tourism Alliance, as well as the Board of the Greater Wilmington Convention & Visitors Bureau.
Bill has been published in numerous hospitality industry publications, including, Lodging Magazine of AH&MA, The Bottomline of HFTP, Lodging Hospitality, Hotel Restaurant News, Club Management Magazine, the CKC Technology Report, and several other trade publications. Bill recently published a textbook, Hospitality Front Office Simulation, which is utilized in the leading hospitality programs in the country.
E-mail: billsullaol [dot] com