Information Technology Services

Client Support and Services

This is a very brief overview of IT-related services available at University of Delaware.  The IT Help Desk (831-6000 / http://www.udel.edu/help) provides a single point of contact for more information about any of the following groups

New faculty are given a university-wide account on the UD Composer Systems.  You should activate this account as soon as you receive your PIN from your departmental liaison.  After choosing a user ID, you will have a second e-mail address, (userid@udel.edu).  Most faculty then choose to forward e-mail sent to this account to their Lerner College e-mail account.  It is important to do this, however, as many students and administrators will attempt to contact you using the university account.

Client Support and Services  Provides and delivers the services that enable the faculty, staff and students of the University to effectively use information technology in research, instruction, public service and administration

  1. Academic Technology Services - helps faculty and those who teach at UD improve teaching and learning through the effective application of technology.
  2. Hosts Faculty Institutes
  3. Provides tools and equipment (e.g. Web-based survey tools, online suggestion box, online syllabus templates, multimedia content production, loaner digital cameras, and more)

Take a look at the FAQ's http://www.ats.udel.edu/conferencing/faq.php

Smith I/O

  1. Scantron form testing and frequency scans
  2. Printing from central systems

 

LearnIT Training Classes and Resources:  Various training resources are available for faculty and students .Books, videos, and classes are offered for people wanting to learn more about specific applications.  More information available at http://www.it.udel.edu/learnit

 

Computer Purchase Consulting (http://www.udel.edu/it/purchase-consulting.html)

  1. Assists faculty, staff and students with pre-purchase consulting
  2. Provides help with home computers (by appointment)
  3. Contact 831-6000 or submit webform http://www.udel.edu/it/help/request.html

The Lerner College is home to a state-of-the-art financial trading facility, the $1.5 million student-led Blue Hen Investment Club, a student-managed restaurant and hotel, a high-technology development center of a global bank and a start-up experience for students with new business ideas.

Lerner College faculty - like Meryl Gardner, whose research on foods and moods was recently published in the Journal of Consumer Psychology - are thought leaders who command attention from influential business audiences, economists and policy makers.

All Lerner College departments offer discovery learning experiences and emphasize data-based analytics to enrich the student experience. Here, students at Vita Nova, our award-winning restaurant run through HRIM, joined professional chefs and winemakers in hosting a 2014 Mid-Atlantic Wine and Food Festival event.

The Institute for Financial Services Analytics is a collaboration between the Lerner College, UD's College of Engineering and JPMorgan Chase, and hosts events for academics and the business community designed to address consumer analytics and industry applications.

Undergraduate scholarships, made possible through the generosity of alumni and friends, enable us to support promising scholars. Here, Delaware Gov. Jack Markell and his mother, Leni Markell, join recipients of the William Markell Scholarship (center), which benefits students in Accounting and MIS.

  • Alfred Lerner College of Business & Economics
    303 Alfred Lerner Hall  •  Newark, DE 19716  •  USA  •  ©